The most common reason Microsoft Word may not merge documents is that Macros have not been enabled in Word. Because Macro settings in Word are specific to the user/log-in name, Macros need to be enabled for each unique or new user/log-in that is added to the workstation.

Macros do NOT need to be enabled for SC Closing Center or Standard HUD & Title

In Word 2000, Word XP/2002 or Word 2003:

1. Click the Tools menu, then Macro, then Security.
2. On the Macro Security settings panel, click Low.
3. Click OK – to exit

In Word 2007 or Word 2013:

1. Click the round OFFICE button (2007) or the File tab (2010; 2013) in the top-left corner of Word
2. Click the (Word) Options button located near the bottom-left
3. Click the Trust Center link located on the left
4. Click the Trust Center Settings button located on the right
5. Click the Enable All Macros option located at the bottom of the list
6. Check the box entitled “Trust Access to the VBA project object model”
7. Click OK – twice to exit

If you set up a new workstation without our help, there may be other issues that affect the operations of your system. Please call us at (781) 324-0550 to review the workstation settings.