Important Standard Solutions Support Information
Dear Valued Client,
As we have previously informed you, Standard Solutions, Inc.
has closed its title and closing software business effective December 31, 2016, after nearly three decades of
dedication to the industry.
Technical support and document
updates will continue to be provided by Standard Support, a new entity formed by Ken Foster with the assistance of
Standard Solutions. Future Maintenance & Support Plan billings
will be issued directly by Standard
Support.
Ken has over 17
years of experience training
and supporting Standard Conveyancer users. Many of you know Ken as a resource for learning about TRID,
dealing with unusual closings, and helping you with your Standard and Quicken software.
Ken has been our lead support person at Standard Solutions for a number of years now. Finally,
as some of you know, Ken is an attorney, and has been of help to
many of our clients dealing with complex closing situations.
Standard Support will have
all the support tools and resources of Standard Solutions. Services and updates for Standard Conveyancer, SC Closing Center, and
Standard HUD & Title will include:
• Document updates to keep you current with IRS, title insurance, and loan document changes.
• Installation and setup of new title insurance document packages and rates.
• Development and setup of custom documents.
• Help and training for new users of the software.
• Help understanding features and with dealing with special situations.
• Help with technical problems and installing your software on new computers.
• Help with backup and recovery services for your SC data and other files.
You can reach Standard Support
at 781-667-0662, or by e-mail using
info@standardsupport.net or help@standardsupport.net. Ken’s direct e-mail is
ken@standardsupport.net.
I can personally assure you with great confidence
that you're in good hands with Ken. He's looking forward to helping you continue your success in the
New Year and into the future.
It's been an honor and privilege to have been able to provide you with quality closing & title
software and support solutions for so long. We're grateful for your loyalty, trust and the experience
of working together throughout the years. Thank you!
Laura Parsons
President & CEO
Standard Solutions, Inc.
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Support Resources
Standard
Solutions' Closing
Disclosure help is located on the
TRID Center page on our web site.
You may continue to acess the Standard Solutions web site for
now, but support materials will soon be added to
www.standardsupport.net.
Our support resources include TRID help, computer specifications for
running our software, and additional materials.
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