Important Standard Solutions Information

It is with sadness and regret that we must inform you, our valued client, of a difficult decision we have had to make concerning our business relationship. Effective December 31, 2016, Standard Solutions, Inc. will cease operating its title and closing software business. Because industry needs and market conditions have changed, we have decided it does not make economic sense to continue to add to the Standard Conveyancer platform.

Starting in January, all Standard Conveyancer support will be handled by Standard Support, a new entity formed to carry out the support functions of Standard Solutions. Your primary Support connection will be Ken Foster, who has worked with Standard Conveyancer users for over 17 years.

Maintenance & Support Plan billings for January onward will be carried out directly by Standard Support. 

You will be able to keep using your Standard Conveyancer program the way you do now. This will be a seamless transition, and in January you will have the same service options, including telephone, e-mail and remote support. You will receive further details, including new contact information, in a follow-up message.

If you have any immediate questions please reply to this e-mail and let us call you, rather than you calling us, as we will be short-staffed on the telephones through the Thanksgiving holiday.

Thank you for choosing Standard Conveyancer Closing Center. Your loyalty means the world to us, and has contributed to our having been able to provide the highest quality of customer and technical support for so long. As always, we wish you continued success.

No 1099-S Year-End Processing Service This Year

Standard Solutions will unfortunately not be able to offer Year-End Processing for tax year 2016 electronic filing.

The software we used to process 1099-S filings is no longer available. We have been looking for a suitable substitute for over a year. The software we used for 2015 allowed us to get by, but was not really an adequate solution. Because of this we have been forced to discontinue the service.

You have several options going forward. Firms with a smaller amounts of 1099s to file can do a manual filing using pre-printed forms from the IRS. (You cannot use forms you print yourself because Copy A must be in the original RED ink as printed by the IRS.) Firms with larger amounts of closings often have their accountants do their filings. Finally, there is software available that you can use yourself to do your own electronic filing.

Please let us know if we can provide further information or help you sort out your options.

Our office will be closed Thursday and Friday for the  Thanksgiving holiday.

Our technical support staffing calendar has been updated through 2016. As in the past, emergency service is not available on certain holidays.

Did you know?

You can use a key combination to enlarge or shrink the text size on your CD screens. “Ctrl +” will enlarge the text and "Ctrl –" will shrink it. The size changes about 25% at a time, so you should be able to find a size that looks good on your monitor.

In the main program screens (the ones that pre-date the CD), use the font size setting on the tool bar. We’ve found that it works best to keep it set between 10 and 14.

For more information or assistance, contact Standard Support at:
(781) 667-0662.

© 2016 Standard Solutions, Inc.